Enter Omnitek. Our parent company at the time, Trade Service Corporation (now a division of I2 Technologies), had outsourced some publication work through Omnitek and suggested that we send them the RFP. Three days later, we were visited by Omnitek's Ashok Dudakia and Ganapathy Subramanian from Swatee in Chennai, India. They visited our offices to view our daily production processes, asked pointed questions gleaned from their reading of the RFP and left promising us a bid within 48 hours. Time was of the essence as their visit came in early 1999 and there was very little time remaining. 

Omnitek returned a contract proposal two days later. Their bid was not only significantly lower than our local developers, but they guaranteed that their would be no cost overruns. For a small business like ours, it was a perfect match. Our parent company was dubious that Omnitek would be able to complete the project on time, but gave the project the green light just the same. 

The next 11 months consisted of long hours for both Teams in India and Today's Racing Digest, but the partnership worked well from beginning to end. The team assigned to our project was in constant communication with us and the project rarely veered off course. Despite completely revamping our table structure, adding many new programs and rewriting every line of code, we were able to begin parallel testing 10 months later and made the cutover to the new system on Dec 22, 1999. India's production team stayed on-line every day during the first two weeks and helped us learn the new system. By the middle of January, the system was running smoothly and our staff was trained and up to date on all of the new procedures.

In the interim, we have received excellent (and reasonably-priced) support from the staff at Omnitek/Swatee. We have also completed two more smaller projects and will continue to use them for our software needs. Ours has been an excellent experience and the credit goes to the Omnitek and Swatee, as the lines of communication have always been excellent and the attention to detail superior.